Why doesn't a document signed with an electronic signature display a green checkmark in Adobe Acrobat?
The absence of a green checkmark in Adobe Acrobat for a document signed with an electronic signature typically indicates that the document has been signed with a non-trusted or self-signed certificate. Trusted certificates, which are often quite expensive, are required for the green checkmark to appear. You can find more information about the pricing of these certificates here.
However, it's important to note that the lack of a green checkmark doesn't necessarily undermine the practical use or validity of the document. The green checkmark in Adobe Acrobat is simply a visual indicator of a trusted certificate, but it doesn't inherently add to the security or authenticity of the document.
Even a self-signed document with an autogenerated certificate can be verified. For instance, users who self-host DocuSeal may not have these trusted certificates, but they can still verify the document via the /settings/esign page. Moreover, the signature on the document ensures that the document hasn't been altered after it was signed. Therefore, while the green checkmark might provide an additional layer of trust for some users, it doesn't fundamentally affect the integrity or authenticity of the signed document.